Frequently Asked Questions

Your top queries answered to help you get started quickly.

🖼️ What is LensZap?

LensZap is an online image sharing and selection platform designed for photographers and studios to share galleries with clients, who can then select their favorite photos easily.

📸 Who can use LensZap?

Primarily photographers and studios. However, clients can use it to access private galleries, select photos, and provide feedback securely.

🔐 Are galleries password protected?

Yes, every gallery is protected by a password set by the photographer for client privacy and controlled access.

✅ How can clients select images?

Clients will receive a gallery link with a password. After logging in, they can mark their selected images and save them directly from the gallery interface.

🚫 Can a client remove a selected image?

Yes, clients can unselect any image. The remaining selections are auto-saved and updated in real-time.

📤 Is there a file upload limit?

Upload limits depend on your subscription plan. Check the Plans page for full details on limits and features.

🕒 What are the business hours?

We are available Monday to Saturday, 10:00 AM to 6:00 PM (IST).

💬 Still have questions?

Feel free to contact us directly. We're happy to help!